I love the look of the cat condo but my cat only likes to sit on the top whereas when I had another cat house he would sleep in it. I think it is because it is too low to the ground. I would suggest an option of another longer post so that the cat can be pearched as they like to be. I would suggest it be 4 feet to the very top of the condo. I do, however, think you have some of the best customer service I have ever dealt with. You are a great company and if you do indeed come out with a longer post could you let me know.